Every year industry experts, innovative trends and insights from leading vendors descend on the Javits Centre in New York City to create the world’s greatest retail trade fair. While innovative concepts were discussed during previous years, 2019 is the time for real solutions to be implemented.
Detego was positioned front and centre as part of the SAP partner village in booth #3426. For Detego, it was all about communicating our expertise and best practice when it comes to the implementation of RFID-based inventory management and consumer engagement solutions. Detego’s software is customer driven and has been developed through collaboration and understanding of how fashion retailers’ operations work. This approach was critical in advising retailers on their inventory management needs.
Tangible customer experience improvements
If the customer is to come back to the store, the store must change fundamentally. A store needs to inspire: in the design and presentation of the product assortment, with digitally supported store personnel empowered to provide knowledgeable sales advice and service, as well as delivering on the brand promise. With the help of Artificial Intelligence (AI), consumers are able to really experience the entire assortment. Cameras can capture the gender of the customer in order to display specific articles on large screens – digital signage becomes a central element of the staging of a brand. The multi-sensory approach to address consumers using sound elements or visualised fittings on e.g. eyewear or garments, offers a quick product comparison but also supports the purchasing decision. Pictures taken directly in the store can be shared with friends via social media, thereby making it a memorable shopping experience.
Operational Excellence in the store: Single-Stock View
Operational Excellence refers to stores with high levels of article availability – comparable to mini-distribution centres. In the omni-channel business, retailers need a Single view of Stock across all of their stores, franchises as well as concession partners as consumers are not interested in channels, they await a frictionless shopping experience.
It is clear that exact inventories are a necessary basis for efficient omni-channel retailing and therefore, satisfied customers; the same applies to RFID technology for accurate stock takes and article management. Retailers demand solutions that can be implemented quickly for a reasonable budget. Ideally with the option to test it in a pilot store and the possibility to easily roll out over the entire store network and to expand across the entire supply chain.
The Detego booth had retailers getting a hands-on demonstration of the Detego InStore Lean Edition, a mobile app-based solution which provides a quick start into RFID-based inventory management of the store. The mantra of ‘keep it simple’ was often being communicated by vendors and retailers alike.
Artificial Intelligence coming in many forms
“Retail will adopt AI technology the fastest in the next three years,” Deborah Weinswig, CEO and founder of U.S. retail and tech consultancy Coresight Research. With numerous AI solutions on display, retailers will have to think long and hard about how they want to utilise AI for their business.
Some of the use cases we could see was in data-driven AI solutions to make accurate demand prediction, new product development, optimized inventory placement and transportation as well as more advanced technology being used in offline shopping. Detego, a leader in AI for fashion retailers was one of the vendors showcasing the use of AI in our Smart Fitting Room and Chatbot, to bridge the gap between online and offline shopping as well as providing retailers with new data such as ‘fitting room conversion rates’.
Beyond the horizon – New market development
NRF also previewed a look of what is to come, more specifically in RFID inventory management for retailers. Intelligent label provider, Avery Dennison, gave the first peek into RFID and fresh food management to reduce food wastage across the world’s food retailers. With developments in labelling technology and a strong business case, the developments within RFID and retail continue to improve operational efficiencies and customer experience.
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Image source: NRF
NRF 2019 ‘Retail’s Big Show’ is home to the latest and greatest in the retail industry. The team here at Detego will be among the excitement looking to make our mark on this global audience and exhibitor base.
Join us at booth #3426 (SAP) to discover the latest digital in-store solutions for retailers, including:
Gain insights into how Detego´s software, which also runs on the SAP Cloud platform, provides intelligent article management and powers a positive in-store consumer experience. This will include Detego InStore Lean Edition, a new mobile solution for retailers, offering faster and cheaper access to the benefits of digital connectivity, as well as a digital assistant/chatbot that supports customers throughout their entire shopping experience.
Schedule a meeting with one of our team members in advance to ensure you get the complete overview of our solutions.
To schedule a meeting at NRF 2019 please email firstname.lastname@example.org
When – January 13th-15th, 2019
Where – Javits Center, New York City
Booth – #3426 (SAP partner village)
The EuroCIS took place from February 27th to March 1st, 2018 at the exhibition grounds in Düsseldorf, Germany.
With more than 400 exhibitors and 12.000 visitors coming from all around the world, the EuroCIS is an ideal information as well as communication platform for all retail decision-makers. In addition, the latest trends and innovations in the retail sector were presented and could be experienced first-hand.
Detego was exhibiting in hall 9, booth #C03 and provided visitors with information on how to gain analytical insights into store businesses, optimise inventory visibility across all channels in real-time and put omni-channel services on a solid foundation.
Visitors to the Detego booth could interact with the Detego Smart Fitting Room as well as the Chatbot Detega and check out the Detego InStore Lean Edition as live-demos. It was showed how fashion retailers can leverage cross-selling potential as well as how several global fashion brands have successfully adopted the Detego InStore Lean Edition, a quick start solution into the digital store, that is productive within hours and not weeks or months.
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The annual NRF convention and expo “Retail’s BIG Show” was held at the Jacob K. Javits Convention Center in New York City from January 14th – 16 th, 2018. Visitors of the show were treated to innovative insights at the world’s leading trade fair for the retail industry. While concepts were discussed during previous years, specific solutions and their implementation were in focus this year. The overall credo of the event: “reinvent retail”.
Detego presented the latest digital in-store solutions for fashion retailers at booth #2733. This included the Detego InStore Lean Edition, a new mobile solution for retailers, offering fastaccess to the benefits of digital connectivity at low costs, as well as Detega, a chatbot that supports customers throughout their entire shopping journey.
Visitors gained insights into how Detego´s software, which also runs on the SAP Cloud platform, provides intelligent article management and powers a positive in-store consumer experience.
We’ve captured some highlights for you: NRF “Retail’s BIG Show” 2018 Review
For more information, please contact us at: firstname.lastname@example.org
On May 18th, 2017 Detego hosted the event “The store has to change! The customer has it already” which took place in the premises of the EXTRAORDINARII // The Concept Store in Düsseldorf, Germany. In cooperation with SAP and EHI Retail Institute, participants were shown in-store technologies that are required in order to deal with the new digital customers and to meet their ever-changing customer expectations.
Frank Rehme, Zukunft des Einkaufens, and Uwe Hennig, CEO at Detego, jointly moderated the event. The definite highlight of the event was the live demonstration of the Detego Smart Fitting Room. Participants had the opportunity to gain a first-hand impression of the great potential of the digital fitting room and its benefits for both – retailers and customers.
The event provided the perfect setting for networking and for sharing experiences with participants from fashion retail as well as with industry experts.
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The EuroShop took place from 5th to 9th March, 2017 at the exhibition grounds in Düsseldorf, Germany.
Detego was a co-exhibitor at the booth of its technology partner Zebra and provided visitors with information on how to gain analytical insights into store businesses, optimise inventory visibility across all channels in real-time and put omni-channel services on a solid foundation.
In cooperation with Zebra, Detego demonstrated how to optimise inventory accuracy using automatic, RFID-based merchandise management, to increase revenues through real-time analysis while offering omni-channel services efficiently to the fullest satisfaction of customers.
We´d like to thank all visitors for inspiring discussions and the exchange of experiences.
The Omni-Channel Summit 2017 took place on February 8th in the premises of the Cavendish Conference Centre in London.
This interactive and retailer-led conference is designed for both, those brands that aim to become omni-channel retailers as well as established omni-channel retailers who want to become more profitable and increase revenues.
Uwe Hennig, CEO at Detego, joined the Omni-Channel Summit with his presentation “How IoT and in-store analytics are paving the way for efficient omni-channel retailing”, giving retailers the opportunity to gain new insights on how an effective and integrated omni-channel strategy might be implemented using IoT-technologies for improved store processes and better consumer engagement. He also demonstrated how successful retailers are using in-store analytics and KPIs to bridge the gap between online & offline and will share how self-learning systems and predictive analytics represent the future of fashion retail.
The event provided excellent networking opportunities and the chance to actively ask present omni-channel experts questions on the topic of omni-channel and how to overcome the imbalance of online and offline retailing.
A short video can be found here.
For more information, please contact us: firstname.lastname@example.org
The annual convention and expo “Retail’s BIG Show” is the NRF’s flagship event and was held in New York City on January 15th – 17 th, 2017. Every year more than 40.000 attendees gather to get insights into new technologies and solutions to support retailers to gain greater customer understanding and future-proof their business.
In cooperation with Intel, Detego introduced attendees to some of the newest and most advanced retail experiences out there. Visitors gained insights on how Detego’s software, part of the Intel® Responsive Retail Sensor Ecosystem, powers intelligent article management and unified commerce.
Brian Krzanich, CEO at Intel, presented the joint Intel-Detego Smart Fitting Room Showcase in his keynote speech at the second day of the conference. Attendees were also able to explore this showcase at the Intel booth #3125 and see how embedded sensors and real-time analytics are changing the way retailers manage merchandise and learn about their customers.
On November 8th – 9th the annual EHI Technologietage took place in the World Conference Center in Bonn, Germany.
On their joint booth, Intel and Detego demonstrated how the Internet of Things (IoT) transforms fashion retail. Visitors of the Intel-Detego booth at the EHI Technologietage saw how retailers gain data-led real-time insights into merchandise assortment as well as customer behaviour in bricks-and-mortar stores, are able to manage processes efficiently, deliver a service-oriented shopping experience to consumers as well as manage their business across all channels in order to increase sales.
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On October 25th, the event “Fashion Retail Transformation – Connected Reality and how the Internet of Things is changing Fashion Retail” powered by Detego took place in the premises of Intel’s IoT Ignition Lab London.
Participants from the fashion retail industry gathered to gain new insights on how retailers can embrace and benefit from the connected reality. The guests of the event enjoyed presentations by adidas, Intel, SAP and Detego unveiling the transformational potential of IoT in retail. The speakers presented how data-led insights are used to strategically redefine the store, to improve operations as well as to offer a better in-store experience for customers.
Showcases presented in Intel’s IoT Ignition Lab gave participants the opportunity to engage with latest in-store technologies and to see how embedded sensors and real-time analytics are changing the way retailers manage merchandise and learn about their customers.