The IT system integrator and leading European RFID specialist sys-pro GmbH (Berlin) is acquiring the Graz (Austria) based RFID provider Detego GmbH. Through this acquisition, syspro expands its development capabilities for customised lifecycle RFID solutions.
The new European RFID development centre in Berlin and Graz focuses on highly integrated, future-oriented enterprise applications along the entire supply chain and in particular for customers from the production, logistics and retail sectors. syspro equips companies and brands in the retail sector, among others, with customised RFID solutions for maximum inventory transpacity and thus ensures the best possible availability of goods in all channels.
Through the acquisition of the former Austrian competitor and retail specialist Detego, syspro is enhancing its leading market position and further expanding in the segment of innovative RFID solutions for retail. “We develop effective solutions that help our customers in today’s extremely dynamic competitive environment,” says Harald Dittmar, managing partner of syspro. “The continuous expansion of our RFID offering will provide improved process transparency and significantly support companies in establishing successful process chains in production, logistics and distribution.”
With Detego, syspro is integrating a provider of advanced RFID software that has been successfully established for almost two decades and whose fashion solutions are used by retailers around the world as a central source of information for in-store inventory. The combination of the two brands’ expertise will provide retailers with even more innovative operational insights and robust strategic consulting services.
“Detego has advanced retail analytics through the advancement of RFID technology and applications,” says Dittmar. The two companies share a forward-looking vision for retail excellence. Both companies are committed to shaping the future of the industry by closely analysing the needs of their global customers and leveraging partnerships to provide the tools necessary to address the challenges of omnichannel retail.
“Detego is committed to customer-centric product development with a focus on collaborative problem solving,” said Brian Robertson, Managing Director of Detego. “That’s why syspro and Detego complement each other naturally. With our expertise in RFID technology and culture of innovation, large retail footprint and years of experience in delivering data-driven, results-oriented solutions, retailers will be better equipped to meet the challenges of the future.”
London, UK, 13th October 2020 — Detego, the leading RFID (Radio-frequency identification) SaaS (software as a service) provider for the retail industry, is working with Microsoft as they continue to develop their cloud-hosted RFID platform. The Detego platform is an end-to-end solution used by several global retailers in over 2,000 stores, warehouses and factories which accurately tracks products and digitises processes from source to store. Joining Microsoft’s FastTrack and co-sponsorship programmes will allow Detego to accelerate the deployment of its advanced ‘smart features’ that sets their solution apart such as automated planograms and in-store ‘Money Mapping’.
Detego has been developing and delivering its platform to global retailers for over ten years. During those years, Detego has trail-blazed, being one of the first platforms to move to the cloud and the first to adopt the SaaS model that is now common. In that time, more use cases for RFID have become established, and vendors with reliable solutions and proven track records like Detego have emerged. Now the demand for RFID in the industry is at an all-time high, it is vital for retailers to find the right solution that solves key problems and that can easily integrate and be rolled-out to stores at scale.
As part of Microsoft’s FastTrack programme, Detego will be working alongside Microsoft architects as they continue to build the most sophisticated RFID platform on the market. The aim is to build upon the unique scalable model of the platform as well as develop new smart features that leverage Artificial Intelligence and big data. Detego is a big proponent of the potential of AI and RFID and is continuing to pioneer innovations such as automated store planograms and shop floor ‘Money Mapping’. Alongside Microsoft, Detego’s data science team will continue to develop these smart features and push the limits of what RFID can do for retail.
“We are thrilled to be working with Microsoft, both as part of the Fast-Track programme and the co-sponsorship programme,” said Leonid Sokolovskiy, Director Software Development. “Hosting the platform on Azure has always been vital for us. To be recognised and backed by Microsoft in such a way is fantastic. As software specialists, we have always seen the performance and scope of our platform as our main point of difference, so we are looking forward to working with Microsoft to take the platform even further and build the definitive RFID solution for retail.”
About Detego
Detego, founded in 2011 with offices in the UK, Austria, the USA and Russia, is the only global RFID provider focussing solely on software for retail. Detego has developed the most comprehensive end-to-end SaaS-based RFID platform on the market, delivering operational efficiencies and revenue uplift across the value-chain, including factories, distribution centres and retail store networks. Detego provides its retail customers with fast ROI through improved stock accuracy, product availability and better decision making gained from the powerful item-level data, combined with its comprehensive reporting and Artificial Intelligence capabilities. Detego’s software is complemented by managed services and attractive financing models. Detego‘s customers include international fashion brands, retailers and department stores, with the platform in use in over 2,000 stores and 15 distribution centres. More information can be found at www.detego.com
Press contact:
Detego Ltd
10-11 Park Place
London, SW1A 1LP
United Kingdom
Tiffany M’Bodj – Marketing Manager
London, UK, 1st September 2020 — Detego has become a member of the GS1 US Solution Partner Program, a designation signifying a commitment to delivering services and solutions that enable quick, efficient, and accurate GS1 Standards implementation.
GS1 US® is an information standards organization that brings industry communities together to improve supply-chain business processes through the adoption and implementation of GS1 Standards. The GS1 System of Standards, the most widely used information standards in the world, uniquely identifies products, services, assets, and locations worldwide to support supply chain visibility and efficiency. The GS1 US Solution Partner Program facilitates the implementation of GS1 Standards by connecting users with solution providers that have proven standards of expertise.
Detego is a leading SaaS provider for the retail industry. The Detego RFID software platform allows retailers to accurately track and manage their products from source to store, reducing labor costs and increasing sales. Detego are firm believers in best practise, from development to implementation and believe this is a key factor in their success on the global retail market. As a GS1 US Solution Partner, they aim to continue to deliver sustainable solutions to the industry and reach more retailers and logistics partners looking to unlock the power of RFID.
“Becoming a GS1 US Solution Partner gives us a competitive advantage,” said Kim Berknov, Executive Chairman of Detego. “Our experts are ready to offer guidance and support to customers implementing GS1 Standards by providing in-depth knowledge, expert resources and invaluable tools to help them gain supply chain visibility and efficiencies. We are big believers in RFID’s transformative power within the retail industry, and this partnership will strengthen us with our ongoing journey to help retailers deliver to their customers whilst reducing labor costs across their organization.”
For more information on the GS1 US Solution Partner Program, please visit https://www.gs1us.org/what-we-do/partners. Please www.detego.com to learn more about Detego’s products and service capabilities.
About Detego
Detego, founded in 2011 with offices in the UK, Austria, the USA and Russia, is the only global RFID provider focussing solely on software for retail. Detego has developed the most comprehensive end-to-end SaaS-based RFID platform on the market, delivering operational efficiencies and revenue uplift across the value-chain, including factories, distribution centres and retail store networks. Detego provides its retail customers with fast ROI through improved stock accuracy, product availability and better decision making gained from the powerful item-level data, combined with its comprehensive reporting and Artificial Intelligence capabilities. Detego’s software is complemented by managed services and attractive financing models. Detego‘s customers include international fashion brands, retailers and department stores, with the platform in use in over 2,000 stores and 15 distribution centres. More information can be found at www.detego.com
For more information:
Umesh Cooduvalli – VP of Sales, Americas
u.cooduvalli@detego.com
Press contact:
Detego Ltd
10-11 Park Place
London, SW1A 1LP
United Kingdom
Joel Goodson – Marketing
Tel: +44 (0) 7833 298984
London, UK, 23rd July 2020 — Retail RFID software specialists Detego and IT installation experts Spencer Technologies have announced a new partnership to deliver Detego’s leading retail RFID platform to the US market. Spencer Technologies will provide their expertise and services in both implementation and ongoing support for US retailers looking to utilise the RFID-based SaaS platform which is already live in approximately 800 stores and 5 distribution centres across the US.
‘‘We are really excited about the partnership with Detego. As a global solution provider, Spencer is always looking to advance its portfolio of strategic partnerships that are unique and can bring value to its clients. We believe RFID is a brilliant solution and having the right software supporting these programs is vital. With our full range of service offering, we are able to support Detego from concept to implementation to help desk support. We look forward to this partnership and supporting Detego throughout North America”, says David Strickler, President of Spencer Technologies.
A highly respected player in the American retail technology space, Spencer has over 45 years’ experience delivering and supporting projects at scale, offering services covering the entire solution life cycle. Alongside Detego, who have spent over ten years developing one of the most advanced RFID platforms on the market, they will offer top-of-the-range solutions and services to meet the growing demand for RFID technology in the USA.
‘We’re delighted to be working with Spencer, who has a strong pedigree in the US and a history of delivering end-to-end technology projects in retail. Our partnership makes it easy and worry-free for our customers to roll out RFID solutions with the presence of Spencer across the US, coupled with Detego’s world-leading capabilities in delivering RFID solutions. With approximately 800 sites live in the US alone, we hope to deliver our platform to more and more retailers looking to digitise their supply chains and inventory to meet the demand for effective omnichannel retailing”, says Umesh Cooduvalli VP of Sales Americas, Detego.
This is the second sign of Detego’s recent focus on the US market, following the recent announcement of Umesh Cooduvalli as VP of sales for the USA. Detego has already implemented their software in around 800 sites in the US, working with two major international brands on global RFID roll-outs. Alongside Spencer, they aim to service the American retail industry with experienced personnel and a proven cloud-hosted platform delivering superior stock management, supply chain optimisation and AI-powered insights.
About Detego
Detego, founded in 2011 with offices in the UK, Austria, the USA and Russia, is the only global RFID provider focussing solely on software for retail. Detego has developed the most comprehensive end-to-end SaaS-based RFID platform on the market, delivering operational efficiencies and revenue uplift across the value-chain, including factories, distribution centres and retail store networks. Detego provides its retail customers with fast ROI through improved stock accuracy, product availability and better decision making gained from the powerful item-level data, combined with its comprehensive reporting and Artificial Intelligence capabilities. Detego’s software is complemented by managed services and attractive financing models. Detego‘s customers include international fashion brands, retailers and department stores. Detego is already being used in over 2,000 stores and 15 distribution centres. More information can be found at www.detego.com
For more information:
Umesh Cooduvalli – VP of Sales, Americas
u.cooduvalli@detego.com
Press contact:
Detego Ltd
10-11 Park Place
London, SW1A 1LP
United Kingdom
Luke Sinclair – Marketing
Tel: +44 (0) 7464 207099
l.sinclair@detego.com
London, UK, 16th June 2020 — Detego has installed its cloud-hosted RFID (Radio Frequency Identification) SaaS platform in Marc Cain’s new state-of-the-art Distribution Centre (DC). Detego delivered the solution alongside KNAPP, who led the overall development of the new centralised operation. The highly-automated Distribution Centre, based in Germany, uses RFID tunnels to verify inbound and outbound shipments without needing to open any boxes. The implementation of RFID in the Distribution Centre allows for over 35,000 articles to be processed on a daily basis, with 100% accuracy and significant improvement to efficiency and visibility of the supply chain.
Marc Cain is a worldwide premium brand for women’s fashion, operating predominantly out of Germany. After continued growth, the brand opted to move away from their regional warehouses to develop and construct a highly-sophisticated singular DC which boasts over 24,500m2 of usable area. Marc Cain’s logistics and solutions partner, KNAPP, brought in RFID specialists, Detego, to integrate the necessary RFID systems with their leading KiSoft WMS & WCS software. Doing so allows for automated item-level tracking of products both entering and leaving the Distribution Centre. These advancements have enabled Marc Cain to cope with their increased demand whilst ensuring complete accuracy and timely shipping of all orders.
“As we had already experienced good cooperation in another project with Detego, we have reached out to them when we started discussing the RFID request Marc Cain was looking for. Within a short time, we were able to integrate the state-of-the art platform from Detego in the solution we were providing to Marc Cain. With that extension, we can support Marc Cain to increase the efficiency and reliability inside the warehouse and have 100% content checks for every delivery leaving the warehouse”, Stefan Leichtenmueller – Customer Care Manager.
RFID is frequently being adopted in Apparel retailers’ Distribution Centres, as the speed at which it can process shipments at item-level is unmatched. Detego has a strong pedigree of deploying RFID solutions in the supply chain, being the first to develop an end-to-end software platform for retail. This experience, alongside their focus on the apparel retail sector, makes their advanced RFID platform a perfect match for KNAPPs leading warehouse automation systems and software for e-commerce, retail, and fashion. The decision to use RFID was made even more attractive by the fact Marc Cain have already adopted RFID-driven processes in stores, allowing them to gain additional value out of their digital garments within the supply chain.
“With this solution, Marc Cain can perform automated inbound and outbound RFID validation, ensuring complete accuracy going in and out of the Distribution Centre,” stated Urs Konstantin Rouette, Managing Director Technical Development, Production, Purchase & Logistics. Staff simply place cartons on a conveyor and the boxes are taken through an RFID tunnel which counts and validates every individual garment inside the box, without needing a line of sight. All information is stored in the cloud-hosted Detego platform providing complete visibility over items entering and leaving the DC. Any cartons with discrepancies are automatically diverted to exception handling lanes where they are double-checked with High-Density Read Chambers (HDRCs) and subsequently corrected.
KNAPP also share additional customers with Detego and is one of many 3rd party logistics providers that Detego has recently partnered with to integrate their RFID platform. As the demand for visibility and operational efficiencies in the supply chain increase, more retailers are seeking RFID systems to complement their existing technology stacks from factory, to distribution centre and throughout store networks.
About Detego
Detego, founded in 2011 with offices in the UK, Austria and Russia, is the only global RFID provider focussing solely on software for retail. Detego has developed the most comprehensive end-to-end SaaS-based RFID platform on the market, delivering operational efficiencies and revenue uplift across the value-chain, including factories, distribution centres and retail store networks. Detego provides its retail customers with fast ROI through improved stock accuracy, product availability and better decision making gained from the powerful item-level data, combined with its comprehensive reporting and Artificial Intelligence capabilities. Detego’s software is complemented by managed services and attractive financing models. Detego‘s customers include international fashion brands, retailers and department stores. Detego is already being used in over 2,000 stores and 15 distribution centres. More information can be found at www.detego.com
Press contact:
Detego Ltd
10-11 Park Place
London, SW1A 1LP
United Kingdom
Luke Sinclair – Marketing
Tel: +44 (0) 7464 207099
l.sinclair@detego.com
London, UK, 01 June 2020 — Detego, an industry leader in RFID software solutions for retailers, has taken a major step to expand into the North American market. The cloud-hosted SaaS platform provider has more than 500 live installations of its software in the US, including both stores and distribution centers. Detego is now growing its US presence with the recruitment of Umesh Cooduvalli as Vice President of Sales for the US. Umesh has previously led many successful RFID projects in the retail sector and brings both specific market knowledge and a deep understanding of the technology and solution sales.
Kim Berknov, Executive Chairman of Detego announced “the group is extremely proud to be working with some of the largest retail accounts in fashion and sportswear, many of which we have successfully deployed across the US. This has allowed us to gain unique insights into the challenges retailers face and utilise these learnings within our solutions. Now more than ever, retailers need to think smarter and more efficiently to ensure business continuity. Detego is confident we have developed the necessary solutions to meet the old and new challenges facing retailer’s supply chains and stores.”
“With strong partnerships and large-scale RFID deployments already existing across the country, the addition of a USA based team is a logical next step. Umesh Cooduvalli brings years of experience in the retail RFID industry and will be able to offer both his and Detego’s years of expertise to US retailers looking to digitize their operations.”
Newly appointed Umesh Cooduvalli, commented “Detego has been leading innovation for RFID in retail for a number of years. I am proud to now be a part of the team bringing their world-class solutions into the US market to ensure the sustainable success of retail.”
About Detego
Detego, founded in 2011 with offices in the UK, Austria and Russia, is the only global RFID provider focussing solely on software for retail. Detego has developed the most comprehensive end-to-end SaaS-based RFID platform on the market, delivering operational efficiencies and revenue uplift across the value-chain, including factories, distribution centres and retail store networks. Detego provides its retail customers with fast ROI through improved stock accuracy, product availability and better decision making gained from the powerful item-level data, combined with its comprehensive reporting and Artificial Intelligence capabilities. Detego’s software is complemented by managed services and attractive financing models. Detego‘s customers include international fashion brands, retailers and department stores. Detego is already being used in over 1,750 stores and 15 distribution centres. More information can be found at www.detego.com
For more information:
Kim Berknov – Executive Chairman
k.berknov@detego.com
Press contact:
Detego Ltd
10-11 Park Place
London, SW1A 1LP
United Kingdom
Luke Sinclair – Marketing
Tel: +44 (0) 7464 207099
l.sinclair@detego.com
London, UK, 20/04/2020 — Detego, a market leader for RFID software solutions for fashion & sports retailers, has announced their new factory solution which ensures that factory shipments are validated on an item-level to prevent shipping errors and provide complete traceability throughout the supply chain. The cloud-hosted solution is part of Detego’s end-to-end RFID software platform which also includes leading products to manage warehouses, stores, smart displays and AI-powered analytics.
Detego developed the solution based on the growing demand for item-level inventory visibility throughout the supply chain, as more retailers continue to adopt RFID technology at the heart of their operations. Detego’s proven success with deployments of RFID software within fashion and sportswear retail stores and distribution centres has naturally continued upstream to the factory where there is a strong business case for traceability and accuracy of shipments. The factory solution provides retailers with the ability to track individual products from source-to-store by verifying outbound carton shipments, helping to prevent shipping errors to distribution centres, reducing human mistakes and improving operational efficiencies.
“Retailers are now adopting RFID throughout their entire supply chain to realise the full potential of the technology, from the factory to the consumer. Detego’s factory solution helps to maximise operational efficiencies at the source whilst providing more visibility of inventory from the very beginning. We now find ourselves in the unique position of being able to offer the only proven end-to-end RFID platform on the market, from factory, to DC, to stores and even consumer engagement in the stores” says Kim Berknov, Executive Chairman of Detego.
The solution is delivered as a cloud-hosted mobile application which integrates directly with a range of RFID hardware as well as the factory’s ERP system. Detego offers the solution with different modules allowing for a range of processes to be performed in the factory, such as verifying shipment contents against target lists or verifying RFID tags have been encoded and printed correctly. These processes ensure 100% accuracy of shipments helping to prevent costly errors at source and provide more confidence in retailers supply chain operations to ultimately improve customer experience.
As the factory solution is part of the wider Detego platform, retailers will now be able to track every ‘read event’ relating to an individual item/EPC (Electronic Product Code), from the moment it leaves the factory all the way to being sold in the store. This will further help prevent shrinkage in the supply chain, whilst providing complete transparency of an individual item’s delivery time to distribution centres, stores or Direct-To-Consumers (DTC).
With factories in China now back in action, Detego’s new solution is perfect to ensure the visibility of these shipments are on time and accurate to prevent any further costs to retailers in these difficult times.
About Detego
Detego, a global retail software provider, was founded in 2011 and is headquartered in London, UK, with offices in Graz, Austria and Moscow, Russia. The company develops and delivers a cloud-hosted RFID platform that digitises your traditional stock management processes, making them more efficient and more accurate to prevent out-of-stock situations and ensure optimal product availability for retailers. The modular platform covers the entire value chain from the factory to the store, and even consumer engagement in the store. By doing so, retailers can unlock the power of RFID to provide customers with a consistently good shopping experience across all channels. Detego’s software is complimented by managed services and software-as-a-service (SaaS), along with attractive financing models. Detego‘s customers include international fashion brands, retailers and department stores. Detego is already being used in over 1,750 stores and 15 distribution centres. More information can be found at www.detego.com
Press contact:
Detego Ltd
10-11 Park Place
London, SW1A 1LP
United Kingdom
Luke Sinclair – Marketing
Tel: +44 (0) 7464 207099
l.sinclair@detego.com
London, UK, 25/03/2020 — Retail RFID software specialists, Detego, have announced a new solution to support retailers and help them maintain business continuity during the ongoing effects of COVID-19. The solution, available to retailers using RFID, will allow brands to adapt to the increased pressure on their DC / DTC operations as eCommerce becomes their primary sales channel. With it, retailers will be able to utilise efficient RFID processes to drastically increase the speed of handling returns directly from consumers back into their Distribution Centers.
Detego, who partners with several major fashion retail brands, aims to alleviate some of the pressure on retailers due to the COVID-19 epidemic by solidifying their eCommerce operations and returns process for increased demand. With retail sales down and brick-and-mortar stores being heavily affected by closures and social distancing measures, Detego is anticipating an unprecedented shift to online shopping. Whilst the majority of retailers run eCommerce operations alongside their physical stores, this is typically only around 10-15% of their overall retail sales. For omnichannel retailers, eCommerce has now become the primary sales channel for the foreseeable future. There is already early evidence of this, with preliminary data from Quantum Metric showing that eCommerce associated with Brick and Mortar retailers saw an average revenue weekly growth rate increase of 52%.
This sudden shift to eCommerce will pose significant challenges for many retail distribution centres, as supply chains and operational systems may struggle or even buckle under the increased pressure. The primary challenge that comes with increased online sales is the subsequent increase in returns. While shoppers return only 10% of what they buy in stores, they send back up to 50% of what they buy online. The major capacity concern will be in the increased rate of online orders and will most likely present bottlenecks and stockouts in the returns process.
“The new returns module (part of Detego’s end-to-end RFID platform) strengthens distribution centres by utilising fast and efficient inbound RFID reading of cartons/boxes to verify against a target list based on the returned item from the customer”, – mentioned Nikolay
Vakulich, Product Manager at Detego.
The SaaS-enabled solution integrates with all standard RFID hardware and WMS (Warehouse Management Systems) to count, verify, display, track and manage inventory moving from the DC/DTC to consumer or wholesaler as well as processing all returns back to the DC / DTC. Additional functionality will also allow retailers to use a ‘quality grading’ system and display product imagery to more effectively identify and sort inbound returns.
RFID-enabled retailers utilising the solution can achieve greater flexibility in ordering and fulfilment due to forecasting of incoming returns/shipments and up to 90% faster processing times. This not only prevents bottlenecks occurring in the supply chain due to unprocessed returns, but it ensures stock is made available as soon as possible upon being returned, reducing out-of-stocks on the webshop. This is in addition to 100% shipping accuracy and verifying the legitimacy of returns using unique digital identity provided by RFID tags.
About Detego
Detego, a global retail software provider, was founded in 2011 and is headquartered in London, UK, with offices in Graz, Austria and Moscow, Russia. The company develops and delivers a cloud-hosted RFID platform that digitises your traditional stock management processes, making them more efficient and more accurate to prevent out-of-stock situations and ensure optimal product availability for retailers. The modular platform covers the entire value chain from the factory to the store, and even consumer engagement in the store. By doing so, retailers can unlock the power of RFID to provide customers with a consistently good shopping experience across all channels. Detego’s software is complimented by managed services and software-as-a-service (SaaS), along with attractive financing models. Detego‘s customers include international fashion brands, retailers and department stores. Detego is already being used in over 1,750 stores and 15 distribution centres. More information can be found at www.detego.com
Press contact:
Detego Ltd
United Kingdom
Marketing
Tel: +44 (0) 7464 207099
marketing@detego.com
Sunday 15th March 2020
Dear colleagues and customers,
First and foremost, we hope this finds you well. The escalation of the COVID-19 global pandemic is concerning to us all, and our thoughts are with everyone who has been affected by this situation. It is a reminder that we have more than just a business relationship with our customers – we are indeed a shared community and a part of the same eco-system. At Detego we are doing all we can to support our customers and keep all of our people and their families safe from harm.
We have been monitoring this rapidly evolving situation closely, and we are in constant dialogue about how best to balance the safety and health of our employees/consultants while maintaining the continuity and quality of ongoing operation, service delivery and support that we are entrusted by our customers.
We are fully equipped to provide uninterrupted service to all our customers in a remote working and operating environment. With that in mind, we would like to share with you some measures that we have taken that will ensure that we maintain the levels of service and responsiveness our customers expect from Detego, with the need to adapt to the circumstances in which we now find ourselves.
Following the guidance of various international and domestic public health bodies, we have instituted a number of measures to help minimize risks to our personnel and customers, including the enforced delay or cancellation of a range of trade events.
Various precautionary measures for our own staff now include:
- A restriction on non-essential business travel
- Shifting in-office arrangements to comply with recommended social distancing
- Increased frequency and scope of office cleaning
- Enhanced healthcare support for our employees
- Remote/ working from home policy including communication and productivity measurements
The company will continue to remain operational during this rapidly evolving situation and we are committed to providing ongoing excellent customer service.
We hope you stay healthy during the coming weeks. If you have any questions or concerns, please do not hesitate to contact us.
Thank you,
Nikolay Danilov Kim Berknov BrianRobertson
London, UK, 06/11/2019
American fashion brand McGregor New York, that operates out of its Amsterdam headquarter, have implemented Detego’s RFID software platform as part of the brand’s digital transformation and relaunch. McGregor’s use of RFID across their stores and warehouse aims to optimise stock accuracy and support their new omnichannel model, as they continue to open new stores in the Netherlands and Belgium.
After a brief hiatus, McGregor New York are back with a new e-commerce website and their first four retail stores, with more on the way soon. Despite being a ‘legacy brand’, McGregor has committed to embracing new technologies for the fashion industry as part of their relaunch. At the heart of this is their new omnichannel model, designed to more effectively leverage their products and provide more options to their customers such as click & collect and ship-from-store. McGregor sees the Detego platform as a crucial tool to achieve this, as the improved stock accuracy and inventory visibility the software provides is key to delivering reliable omnichannel services to their customers.
McGregor began using RFID alongside partner Detego in February this year, initially implementing the technology within their factories, outlets and distribution centres to satisfy web order fulfilment. With this baseline already secured, McGregor are now rapidly re-establishing their brick-and-mortar presence, making use of Detego’s ‘smart shield’ feature which bypasses the need for physical RFID shielding and means store openings aren’t held back by expensive installations. With this technology in place, McGregor now has item-level visibility across their entire network, ensuring a frictionless shopping experience across all channels.
McGregor’s retail relaunch continues to build momentum, with several more store openings in the pipeline, including three stores in Belgium. The retailer will also continue to digitally expand alongside this. As well as implementing RFID in all upcoming and future stores, the brand is looking to explore future investment in the technology alongside Detego. McGregor’s VP of Digital and Omni-channel, Jurryt van Arend, commented on the RFID project, ‘While we are still implementing RFID, we already see stock accuracy has improved dramatically. This is important not only for our online business, but also for instore replenishment improvements – new features to come are currently being investigated, but may likely relate to supply-chain improvements and improving customer experience.’
