Intelligent article management software Detego has today released a real-time analysis tool for fashion retailers—Detego InReports. This tool brings a new analysis platform that can coordinate the demands of the sales floor and logistics chain, helping retailers access current information such as the merchandise inventory and availability of items on the sales floor.
With bricks-and-mortar fashion retailers competing with online stores, retailers are forced to keep up with the pace set by customers, which means that product line management is essential. Detego recognises that the multi-channel strategy necessitates transparency, targeted merchandise distribution and increased merchandise availability, and is able to solve these issues using their new InReports technology.
Michael Goller PhD, CTO of Detego notes: “We developed Detego InReports as a tool for our customers so they can be better equipped for the ever more dynamic market and the growing demands of it. More than anything else, retailers with a network of several hundred stores need transparency and data that they can depend on in order to be able to react quickly. Detego InReports enables retailers to have this information at their fingertips”.
Increase Sales, Reduce Inventory, Manage Stores
Detego InReports analyses the crucial key performance indicators of individual locations, including merchandise inventory and availability, in addition to the time spent on the sales floor), making it possible to effectively assess and analyse the performance of individual stores. The high quality of the information on hand allows for more precise management of the flow of merchandise, as well as a reduction in the in-stock inventory kept available in all channels and loss prevention. This results in a simpler way to better adapt what is on offer to customers, and subsequently improving the profitability of stores. Detego offers textile retailers a faster way to react to market changes and trends that is based on overall inventory transparency, which translates to increased merchandise turnover and sales volume.
London UK & Graz, Austria: Today Enso Detego GmbH (Detego) launched its UK operations. The fast-growing business, headquartered in Graz, Austria, is now bringing its data backbone for the fashion industry to UK businesses. Detego enables efficient omnichannel and customer experience applications that enable stores to compete with internet businesses.
Detego is actively looking for business partners seeking to drive greater brand value for their retail clients.
Detego launched its brand in 2011 and in the time since has worked with a veritable ‘who’s who’ of central European retail and clothing, fashion and retail brands. The business has operations in Austria, Germany and Switzerland, plus channel partners in France, Italy and Benelux but has now set up an operating base for the UK market in London.
Uwe Hennig, CEO of Detego, said: “The UK is a huge retail market within Europe – with London in particular a shopping magnet for the whole country. Bricks and mortar stores have been fighting a battle with nimble online retailers with one arm tied behind their backs. Detego’s solutions allow retailers to unleash their full potential by using intelligent article management across their whole supply chain.”
Detego solves the pain points of fashion retailers by providing full article transparency. This allows store and stock managers to keep customers in the store, have more time for the customer, not disappointing customers with misplaced or missing stock and keeping multi-channel promises (e.g. click and reserve). Retailers find an increased purchase volume per shopper, a reduction in check-out time, reduced inventory-taking efforts as well as reduced return handling logistics.
A leading UK national department store chain commented: “Store-level analytics is a technology that holds the promise stopping the UK ‘death of the high street’ trend. Bricks and mortar stores have generally not kept pace with online rivals or connected their online and physical assets as well. Solutions that solve the challenges of high street stores revolve around intelligence and interconnectivity, and this is why we are currently working with Detego.”
Detego’s retail business intelligence solutions allows businesses to increase their brand’s value via: mobile, actionable in-store analytics, merchandise management, product performance, inventory automation, supplier performance, enterprise-wide reporting, loss prevention, brand protection, increased sales, reduced markdowns, customer loyalty and supply chain control.
Logistics service provider NextLevel Logistics (NLL) has today announced it is using Detego’s article tracking and intelligence solutions, developed specifically for the fashion industry, for faster delivery to customers. Approximately three million pieces of clothing are moved by NLL every year, and thanks to the complete transparency and real-time warehouse insights provided by Detego’s software, this is now quicker and error-free.
NLL was not only able to increase the satisfaction of its retailer customers, it was also better able to handle the high number of collection cycles that happen every year in the fashion sector. The company began with a prototype of the solution, and immediately began working with the new more productive system, which has now been in place for six months.
Quicker article capture
In the NLL Eltmann Warehouse, an SSI Schäfer ‘Weasel’ automated vehicle transports 40 to 50 folded articles per container – at a speed of 0.6 metres per second – through an RFID tunnel that registers each item’s individual tag and tracks it individually using the Detego InWarehouse software. This ensures complete location transparency for each piece of clothing throughout the distribution process. In the next phase of implementation, which is already in progress, registration of articles will be expanded beyond folded inventory to hanging merchandise, in order to make the warehouse even more efficient.
Completeness check prior to loading for delivery
In order to guarantee completely error-free shipping, Detego’s InWarehouse software checks boxes immediately following order picking and once again just before loading for delivery. Automated RFID-based scanning and logging means considerable time savings over the previous process of manually checking articles to be sent, while tracking the total inventory of folded and hanging items is also easier. Inventory oversight, article transparency, and order accuracy prevent costly complaints on the side of the customer, ensuring they receive exactly what was ordered, complete and on-time.
Previewing individual articles before receiving
Detego InWarehouse transfers the gathered data to ERP texdata, which in turn passes the data on to the customer before shipment, if required. This way, the recipient can review the expected merchandise at an individual piece level, ahead of delivery. Retailers thus have the chance to precisely plan the presentation of merchandise for a campaign, and will no longer be surprised by the timing of deliveries. Receiving and displaying merchandise on the sales floor will be optimally managed. Detego InWarehouse supports the supply chain process, from the time merchandise leaves the warehouse all the way to the POS (i.e. point of sale).
“Many say that RFID doesn’t pay off in the warehouse, but we’ve experienced major success: Today we help deliver merchandise to the customer between 25 and 45 per cent faster than before using our solution, and we’ve accomplished this without additional cost to the customer. Such a significant reduction in delivery time is particularly important for the dynamic fashion industry, and meeting the demands of the modern retail customer”, notes Henrik Bugiel, Managing Director of NextLevel Logistics. “Our streamlined processes, in combination with Detego’s software, are perfectly co-ordinated, allowing us to easily address additional need for speed and flexibility, in any area of the business.”
Detego, software vendor, providing article transparency in fashion retail, is now also offering its software products as software as a service (SaaS) as part of its managed services. There is a fixed monthly price per store location and a rental term of 36, 48 or 60 months including a combination of hardware and service components, including software updates. This means that companies with a preference for OPEX (operational expenditures) rather than CAPEX (capital expenditures) are specifically being addressed. Based on a pilot store location test using previously defined KPIs (key performance indicators), an upscaling covering the entire store network takes place. Fashion retailers thus get the rapid flexibility of a complete in-store solution in the event of a new store opening, quickly bringing the system online, or likewise taking the system offline with the closure of a business. As they are no longer bound to a provider via the purchase of software licenses, Detego users have the possibility to rapidly adjust the IT infrastructure to the requirements of their business. The Detego Suite is specifically tailored to the clothing retailers – new stores can be set up in just a few days. In terms of software components, there is an option to select one or more Detego products. The same is true for the hardware: the number and type of scanners for the identification of articles can be chosen flexibly. During the lifetime of the agreement, an exchange of older devices for newer devices is possible so that users in the store are always using the most up-to-date technology. In this way, the IT infrastructure is adaptable for store locations and their changing omni-channel requirements thanks to a flexible rental model.
“One of the global players in sports clothing retail is already making use of the flexibility of our SaaS rental model and has successfully implemented the rollout in their store location expansion. If a new store location is added, we equip it with the identical store system within a few days. For the customers, that equates to a routine procedure that does not involve a complicated internal investment proposition,” remarks Jürgen Reisinger, CFO of Enso Detego GmbH.
Jürgen Reisinger, 45, has been appointed as the new CFO of Enso Detego, a software vendor which shows and tracks items within the retail fashion industry.
Mr. Reisinger will oversee Detego’s finances from September, focusing on the strategy and organisation of the company as it expands its distribution network in Europe. Mr. Reisinger will be incorporating his many years of experience into the growth of the Detego’s product offerings through various managed services models.
For the past seven years, Mr. Reisinger acted as the regional CFO responsible for Central and Eastern Europe with Takko Fashion in Austria, where the company saw successful expansion in Eastern Europe.
Mr. Reisinger was previously the head of finance and administration with CIBA Vision Austria GmbH, before becoming the head of commercial operations at ZF Trading Austria GmbH, and so brings a wealth of experience to Detego’s management team.
Speaking about his appointment, Jürgen Reisinger explains, “As a software company, we have to offer flexible and innovative financing models to fashion retailers. Their multi-channel strategy requires short term investments into store systems that strengthen their business. There is a lot of room to manoeuvre here, which I am looking forward to.”
Visibility and availability of items on the sales floor is crucial; it effectively determines either the sale, or a missed opportunity for customers to buy. This is a particular challenge for fashion retailers as it is essential that the right items be at the right locations in order to prevent customer migration to competitors. To help in meeting this challenge, Detego is expanding its existing inventory management product to the store sales floor, stockroom and central warehouse.
The latest release provides store managers with analysis of turnover and relevant reports in realtime, allowing them to use this important information to optimally present merchandise. Personally customisable dashboards deliver important key performance indicators (KPIs) for individual stores, e.g. merchandise availability, inventory accuracy and inventory aging structure as well as stocking performance.
The new software package is now available for desktop PCs, tablets and smartphones. It offers realtime insights into the operations of the store, not only to store managers but also to category managers and those responsible for turnover at the highest level, enabling the more efficient oversight of workflow processes.
Intelligent Store Analytics Package for the Right Merchandise, Quantities and Sizes at the Right Locations
The software is based on RFID technology and functions at the item level, offering complete transparency. It benefits from a low investment in manpower whilst providing users with stocking and reordering suggestions. It handles returns and merchandise transfer between stores as well as inventory functionality through ongoing inventory control along with required annual inventory counts. In order to steer the store towards sales growth in a targeted way in terms of brand product mix policies, it is now possible to import merchandise plans. This allows the store manager to ensure that the right products for a specific campaign are on hand in the correct quantities and sizes, in addition to the items being in the proper locations within the store.
A comparison of current status vs. targets in realtime provides an effective oversight for optimal merchandise presentation on the sales floor. Detailed reports and graphic analysis covering all merchandise movements are highly effective in offering important decision-making support for day to-day operations.
Enso Detego GmbH offers the ideal market tested software package with innovate improvements, and as CTO Dr Michael Goller explains; “The new analysis possibilities and reporting provide a considerable benefit as well as a valuable time savings for the store manager. First off, more forward looking planning can be carried out, and secondly, the system offers targeted notifications with operational recommendations in real time. In the past, hours or even days could pass between the emergence of an out-of-stock situation and restocking; now the retailer can react immediately”.
Detego has already equipped several hundred singlebrand retail vendors with its RFID-based software products to provide greater inventory transparency on the sales floor, in the stockroom and in the central warehouse. With Detego, inventory is tracked at item level Retailers with tagged items are thus positioned to automatically restock articles on the sales floor and provide customers with information about the availability of a desired piece of clothing in realtime. Detego thus meets the needs of retailers – increased sales per customer in the store along with the enhancement of customer loyalty. The company’s intelligent article managementsoftware, Detego Suite 4.1, with its descriptive reports and useful dashboards, provides category managers and store managers as well as top management responsible for turnover with an important reporting and management tool. Thedynamically growing Austrian company is focused on increasing fashion industry sales in Germany, Austria, Switzerland, and beyond. As part of this aim, the company is relaunching its website. Visitors to the internet platform can access an in-depth video presentation about how the Detego Suite works in real world applications and the positive impacts on sales that Detego can deliver to individual stores. In addition, visitors to the site will find information on our references, press coverage and careers with Detego as well as all the details of our presence on social media. To go along with our aim to grow internationally, the addition of more languages is planned in order to supplement the currently available English and German language content.
Enso Detego GmbH (now Detego), a leader in intelligent article management solutions for the fashion industry, has just launched a complete rebrand of its company, including company name, logo, website and corporate video. Having built a strong reputation in the fashion industry over the last 30 months, Enso Detego has redefined its brand to emphasize how its software can give retailers a 360-degree view of their business.
Over time, Detego has acquired deep insight into the digital future of the fashion retail world, and anticipates trends before they happen. Based on this expertise, Detego’s specialists revise every project with the customer to create a solution to fit their specific needs, either using modular solutions or breaking new ground with ‘fashion forward’ perspectives.
“The fashion retail industry has become a highly competitive environment in which long-term brand loyalty is achieved by creating a differentiated customer experience. Detego has not only understood the digital challenges that the world of fashion is facing, but has the tools to master them. A perfect consumer experience in omnichannel retailing can only be created with full supply chain visibility,” says Uwe Hennig, newly appointed CEO of Detego.
Detego’s exciting rebranding campaign is part of a successful repositioning that it has completed over the last 30 months. To take the company to the next level of growth, supply chain management expert Uwe Hennig has been appointed as CEO. With his help, Detego’s product portfolio for the fashion industry is undergoing an accelerated evolution.
Read more about it in Detego’s white paper on how business intelligence is the key to making a brand ‘fashion forward’.
EuroCIS and RBTE preview
The first public appearances of Detego’s new company outfit will be at EuroCIS in Düsseldorf, February 24-26, 2015, and at RBTE in London, March 10-11, 2015.
Detego’s team will demonstrate a first taste of compelling new functions that enable businesses to speed up and reorganize time-consuming processes with intelligent article management systems.
Enso Detego GmbH, a leader in RFID software products and solutions for the fashion industry, announced today that it has appointed Uwe Hennig as its new CEO.
Hennig takes office as the new CEO effective today. He joins from supply chain specialist Zetes Industries SA, where he successfully grew the German business unit to its current revenue of €25 million.
After a successful repositioning of Enso Detego over the last 30 months, the company’s previous CEO, Ewald Braith, has decided to step down to focus his attention on his current directorships and new engagements with Enso Ventures.
During his leadership, Braith refocused the company to become a leading provider of RFID software solutions for fashion retailers in Europe.
Nikolay Danilov, Chairman of Detego and founder of Enso Ventures commented: “Mr Braith has rejuvenated and refocused our business during his time in charge. We are looking forward to continuing to work with him, and to welcoming him to the board of our portfolio company Cambridge Nanotherm Limited.”
Hennig has previously also held senior positions at Getac Technology, Intermec Technologies, and Apriso. He has 20 years experience in driving efficiency in supply chain management, and strong expertise in relevant technologies.
Enso Detego GmbH, a leader in RFID software products and solutions for the fashion industry, has ushered in a new era for fashion retail by successfully implementing a full end-to-end RFID inventory management solution at Marc O’Polo’s 86 stores across Germany, Belgium, Sweden, Poland, the Netherlands and France.
As one of the pioneers, Marc O’Polo decided to integrate RFID technology throughout their entire supply chain, with the goal to increase its operational efficiency. This has further added value to their brand as now customer service in their stores has reached an entirely new dimension. The premium casual fashion brand from Stephanskirchen, Germany, was quick to realise that Enso Detego would be the right partner.
Enso Detego’s solution is not only been beneficial to Marc O’Polo’s logistics, but has its biggest impact on processes covering the shop floors. The monitoring of the flow of stock on their retail spaces means that the availability of goods has improved. Detego® SUITE 4.0, the business intelligence tool, manages all collected data and produces real time and item level transparency. Marc O’Polo has now easy access to information that is boosting their operational efficiency.
“The tagging of articles with RFID labels has improved the efficiency of our logistical processes and has made the flow of goods throughout the supply chain more transparent – as a consequence, we can now intensify our focus on our customers, enhance conversion rates and boost our sales,” said Alexander Gedat, CEO, Marc O‘Polo.
“The implementation of the Marc O’Polo RFID project was a total success. It clearly shows that retail is ready to face the digital transformation challenges and that we are a committed and sustainable partner to do it with.” said Ewald Braith, CEO, Enso Detego GmbH.
Enso Detego was responsible for the overall execution of the Marc O’Polo RFID project, in cooperation with a group of expert partners.