Since most of the existing IT landscapes in the fashion retail industry by no means adequately support the objectives of an omni-channel strategy, customer centricity or digitalisation in the store, this webinar aims to shows how to set up IT landscapes in a customer- and future-oriented way, enabling to meet today’s consumers expectations, without completely changing the existing IT infrastructure.
Gain valuable insights into how fashion retailers can realise customer-oriented strategies with the introduction of an overall stock view in real-time across all systems.
When customers shop online for clothing, retailers are already offering a lot of value added services because they track and understand consumer’s interests as well as those of their peers, know the purchase history and more. In brick-and-mortar stores, the shopper is too often serviced like in the old days. Most of the great data-based services that the brand offers online cannot be experienced in the stores.
This webinar discusses how data-led insights and in-store KPIs are used to strategically redefine the store, to service the shopper on the same level as online retail and additionally are improving operational efficiency with real-time analytics.
The one-size-fits-all sales approach is outdated. In the store, intelligent systems are needed to provide the customer with a personalised experience. Key elements for this are individual and personalised recommendations from the current product range and simplified processes that give stores associates more time for the customers.
In this webinar you find out how “Data Driven Empowerment” activates cross-selling potential, increases the number of articles per receipt and finally leads to satisfied customers and happy retailers.
Today’s consumers expect a seamless shopping experience across all channels and omni-channel-services that really work. These expectations are too often not met by retailers, leading to customer disappointment and revealing the big gap between marketing promises and the omni-channel reality. In the high competitive fashion industry, the question is no longer whether retailers need to get ready for omni-channel, but when, in order not to lose customers but being able to offer them a positive customer experience across all channels.
This webinar reveals what steps are essential to implement and deliver cost-efficient and successful omni-channel services.
Fashion Retail and RFID are a perfect fit which is proved by many major fashion retail chains that have already moved to in-store RFID with excellent results. RFID makes it possible to easily identify articles and have full merchandise visibility. Successful fashion retailers go one step further and use more of the hidden potential behind real-time article transparency, laying the foundation for overcoming their greatest strategic challenges, among them omni-channel and digitalisation.
This webinar provides insights how international fashion retailers are laying the right foundation for their successful strategies, and how they use RFID as a base to differentiate in the extremely competitive segment of fashion retail.
The one-size-fits-all sales approach is outdated. In the store, intelligent systems are needed to provide the customer with a personalised experience. Key elements for this are individual and personalised recommendations from the current product range and simplified processes that give stores associates more time for the customers.
In this webinar you find out how “Data Driven Empowerment” activates cross-selling potential, increases the number of articles per receipt and finally leads to satisfied customers and happy retailers.