Join us on the 16th of October in London as we take part in the UK's leading conference on the practical application of artificial intelligence in the retail industry
AI in Retail Conference: Key details 16 October 2019 Cavendish Conference Center – London Website Speakers Programme Register Event Overview Digitally native competitors and demanding customers are forcing a new perspective in retail. Artificial intelligence and machine learning have huge implications for technology and is one of the main driving forces of the ‘fourth industrial [...]
Is your technology investment one-sided when it comes to improving customer experience?
In the modern retail industry, you’ll no doubt read a lot about how ‘customer experience is king’, but with such a subjective notion that can’t be measured in any reliable fashion, it often feels like a vague concept. An actively bad experience is more tangible (and something we described how to avoid in our previous [...]
How Sainsbury's first cashierless store pilot teaches us a valuable lesson about improving convenience for retail customers.
The UK's first completely Cashier-less grocery store The British supermarket Sainsbury’s has recently announced the end of its cashier-less store trial, concluding that ‘it’s clear that not all our customers are ready for a totally till-free store.’ The initiative involved the UK’s first till-free grocery store, utilising a mobile app with smartshop scan, a pay & [...]
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