It's been a year like no other; we recap an eventful year for retail by looking through our best content from the year. From COVID-19 to retail's ongoing digital transformation, and our major updates along the way.

Detego’s Yearly Roundup 2020

It’s time to close the curtain on what’s been a challenging year for all. Retail has been under immense pressure this year, but through perseverance, partnership and innovation, we are beginning to come out of the other side.

While it might be tempting to move on from this year and not look back, we feel it’s important to look back and take stock of the biggest developments and stories of the year, good and bad.  

Let’s explore the major themes of the year for retail, and revisit some of the content and updates that have told the story of 2020. 

COVID-19: Charting a Course Through Unprecedented Times

COVID-19 was the defining event of 2020. The pandemic was devasting to people, communities and businesses. Our day-to-day was transformed overnight, with life and work becoming remote-first and priorities and plans being rethought and reassessed. For retail, with stores being closed, many people under financial pressure and working from home, revenue dropped massively. Not only this but COVID-19 will have a lasting effect on the industry, with experts predicting it accelerated industry change by five years.

As more and more retailers invest in omnichannel services, are they ready to invest in order to ensure their omnichannel strategy delivers long-term?
As stores begin to open back up, what does the future hold for the brick-and-mortar store?
Is retail begining to recover from the pandemic? How has the industry shifted? What can brands do to prepare for the beginning of retail’s recovery?

Looking Ahead to 2021

But what about looking ahead to next year? Keeping an eye on upcoming trends is always important, this year even more so. While it’s comforting to think that the pandemic will be a thing of the past next year, the reality is it will remain a factor. More significant will be the ‘hangover’ of the post-pandemic, which will have huge implications on the industry and its priorities for the coming year. We explored what these priorities and subsequent trends will be in a recent series:

Adopting the technology to win over the emerging post-pandemic consumers that now move fluidly between online and offline touchpoint's and demand better in-store experiences.
Why it’s an issue and what brands can do to solve it
Explore how RFID is revolutionising retail, enabling brands to optimise operations, expand omnichannel fulfilment, and enable data-driven decisions from source to store.

The Ongoing Digitial Transformation of Retail

We have been calling for, and leading the way in, digital transformation in retail for over ten years, and this year has been no different. Now more than ever, retailers need to innovate and improve their systems and processes to keep up with modern retailing. The benefits that digital transformation can deliver such as reduced costs, increased sales and better online/offline integration will be vital for retailers in the wake of the pandemic and beyond. Retail digital transformation is what Detego does, and this year we’ve been discussing this in more ways than ever before. Whether you’re still discovering why, or need to learn how, we have resources to help you get started.

Adopting the technology to win over the emerging post-pandemic consumers that now move fluidly between online and offline touchpoint's and demand better in-store experiences.
Why it’s an issue and what brands can do to solve it
Explore how RFID is revolutionising retail, enabling brands to optimise operations, expand omnichannel fulfilment, and enable data-driven decisions from source to store.

Building the Supply Chain of the Future

We’ve been innovating and supporting retail stores for over 10 years with RFID. Alongside our customers and partners, we have increasingly been moving upstream and digitising and future-proofing the supply chain. This year, with the focus being on eCommerce and online shopping, supply chain innovation has been front and centre. RFID in the supply chain is an exciting topic and the results and developments from deploying RFID in factories and distribution centres are impressive. Whether its achieving complete supply chain visibility, optimising against shrinkage or building automated DC’s fit for the future, the technology has a lot to offer. Explore it here:

Adopting the technology to win over the emerging post-pandemic consumers that now move fluidly between online and offline touchpoint's and demand better in-store experiences.
Why it’s an issue and what brands can do to solve it
Explore how RFID is revolutionising retail, enabling brands to optimise operations, expand omnichannel fulfilment, and enable data-driven decisions from source to store.

Building Partnerships

This year more than ever, building strong partnerships has been essential. At Detego, we have always prided ourselves on building good relationships and effective collaboration. This year, we have continued working alongside our amazing customers and clients and have even developed new ones to strengthen projects and products in the future.

As part of both the new FastTrack and the Customer Success co-sponsorship programmes, Detego will work alongside Microsoft to develop further AI and big data features to their leading RFID platform.
The RFID Software Specialists Joins Network of Companies Certified to Help Businesses Implement GS1 Standards
The American technology integrators and European RFID specialists are combining their retail and IT expertise to deliver first-class end-to-end RFID solutions to the American retail industry.

Want to see how RFID can transform your business? Book a demo today

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